Manage
my booking
Whilst we carry out important updates, Verified to Fly will not be available from GST 12pm – 4pm on Tuesday 17 May. If you haven’t been Verified to Fly, please make your way to the airport as normal.
View or make changes to your flight, pick your seat or book extra baggage. Or check the COVID-19 requirements for you trip to get Verified to Fly. You may incur a fee to cancel or change your flight, subject to the conditions of your ticket. Read our Modification guide to understand more.
Our flexible fares give you the option to change your flight for free if you need to.
If you booked with a travel agent, please get in touch with them to change your flight.
Rebook your trip and travel to any destination on our network. There’s no change fee to rebook your flight when you travel by 30 September 2022, but the fare difference may apply. You must rebook before 31 May 2022.
Contact us
You are entitled to a refund if:
Our partnership with PressReader gives you thousands of complimentary publications in over 60 languages.
Arrive at the airport with confidence knowing that you’ve met all essential COVID-19 requirements before your flight.
Get Verified to Fly
Skip the queues with Priority Access
Fast track through the airport with Priority Access. Skip the queues with dedicated check-in counters and priority boarding, and save time when you land too – your bags will be first on the baggage belt so you can simply grab and go.
Priority Access costs US $40 worldwide.
Read more
Online check-in opens 30 hours before your flight.
Check in now
Stretch out with extra legroom in Economy Space.
Book now
Pick your Economy Standard seat for free when you check in.
Choose your seat
Save 30% when you book excess baggage online.
Book excess baggage
If your trip has been impacted by COVID-19, we've made it quick and simple to change your travel plans.
There’s no change fee to rebook your flight when you travel by 30 September 2022, but the fare difference may apply. You must rebook before 31 May 2022.
Change my flight
Please get in touch in with the travel agent or third party who booked your trip. They should be able to change or cancel your booking straight away.
