Privacy policy

Etihad Airways PJSC privacy statement


The entity responsible for your personal information is Etihad Airways PJSC.

Etihad Airways PJSC is a Public Joint Stock Company established by Emiri Decree and incorporated in the Emirate of Abu Dhabi, United Arab Emirates. Etihad operates through various branch offices, departments and operating divisions, including Etihad Airways, Etihad Holidays, and Etihad Cargo. Etihad Airways PJSC forms part of the Etihad Aviation Group. If you would like to review the Etihad Aviation Group Privacy Statement, please visit or write to the Ethics and Compliance Office, Etihad Aviation Group, Head Quarters, Khalifa City A, PO Box 35566, Abu Dhabi, UAE.

At Etihad Airways PJSC, and our affiliates and branch offices (collectively referred to as "Etihad Airways", "we", "us"), we take our data protection and privacy responsibilities seriously. This statement describes how we collect, process, use, disclose and transfer your personal information as a data controller. It covers instances when you contact us, use our services or interact with our websites, such as, and Etihad mobile apps (together "Etihad Websites").

Terms of Use

Use of the Etihad Websites is subject to our terms of acceptable use, found in our Terms and Conditions. Any products and services supplied are subject to our Terms and Conditions, Customer Care Policy and General Conditions of Carriage.


We may amend this statement from time to time to keep it up to date with legal requirements and the way we operate our business. Please regularly check these pages for the latest version of this statement. If we make material changes to this privacy statement, we will seek to inform you by notice on our website or email ("Notice of Change").

Third Party Websites

Etihad Websites may link you to other websites. We are not responsible for the way in which third party websites operate or the way in which they may process any personal information, which you provide to them. It is important that you understand this and check their respective privacy policies and terms of use.

Your personal information

Find out when, why and how we use your personal information.

Find out more