Find out everything you need to know to make your journey through the airport quick and easy. Locate your terminal and find out where to check in at airports we fly to around the world.
Remember, different regulations are in place at airports around the world to keep you protected, and you should follow these at all times. Read our important travel guidelines and regulations to find out more.
If you're transferring in Abu Dhabi, the maximum connection time is 12 hours. If the time between your connecting flights exceeds 12 hours, you will not be permitted to check in.
Welcome to our home, the capital of the UAE and the crossroads between east and west.
Check-in opens four hours before your scheduled departure time and closes 60 minutes ahead of your flight if you’re travelling in Economy or 45 minutes if you’re flying in Business.
If you’re flying direct to the US, check-in will close two hours before your scheduled departure time. Please make sure to arrive at the US preclearance facility 60 minutes before your flight. With our Smart Travel service, save time at immigration by registering to use our e-border gates on departure and arrival (subject to the validity of our visa).
Checked in online? Simply drop your bags and use the time you’ve saved to shop, dine or unwind.
Fast track through the airport with Global Meet & Assist.
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Fast track through the airport with Priority Access. Skip the queues with dedicated check-in counters and speedy boarding, and save time when you land too – your bags will be first on the baggage belt so you can simply grab and go.
Priority Access costs US $40 worldwide.
We recommend that you use a credit or debit card for payments at the airport. Some airports no longer accept cash and you may be charged a cash-handling fee at the limited number of airports where cash is accepted.
These airports do not accept cash payments:
Amsterdam, Netherlands (AMS)
Beijing, China (PEK)
Brisbane, Australia (BNE)
Brussels, Belgium (BRU)
Chengdu, China (CTU)
Chicago, United States (ORD)
Dublin, Ireland (DUB)
Dusseldorf, Germany (DUS)
Frankfurt, Germany (FRA)
Geneva, Switzerland (GVA)
Hong Kong, China (HKG)
London, England (LHR)
Los Angeles, United States (LAX)
Manchester, England (MAN)
Melbourne, Australia (MEL)
Munich, Germany (MUC)
Narita, Japan (NRT)
Nagoya, Japan (NGO)
New York, United States (JFK)
Shanghai, China (PVG)
Sydney, Australia (SYD)
Toronto, Canada (YYZ)
Washington, United States (IAD)
Zurich, Switzerland (ZRH)