Lounge access

Relax and recharge before you fly

Where comfort takes off

Enjoy complimentary lounge access with The Residence, First, or eligible Business tickets. Etihad Guest access varies by Tier. Relax with curated drinks, dining, and quiet zones in Terminal A at Zayed International Airport.

First Lounge
First Lounge

Private elevator access, spacious suites, spa-worthy ensuite showers and exquisite a la carte dining – our First Lounge offers the ultimate in pre-flight luxury.

Business Lounge
Business Lounge

Work, rest or play in our Business Lounge, with our signature Constellation Bar, Liwan restaurant and even games rooms for families.

Etihad U.S Preclearance Lounge
Etihad U.S Preclearance Lounge

Take a moment to recharge before your flight to the U.S. with delicious light bites, drinks, and direct boarding on select flights.

Paid Lounge Access

You can pay to use our lounges in Abu Dhabi for up to four hours before your Etihad Airways flight. Access is available for confirmed bookings departing from or transiting in Abu Dhabi, excluding U.S. flights, with a minimum two-hour connection time. First Lounge access requires a Business Class ticket.

Discover Etihad lounge worldwide

Heathrow Airport

  • Located in Terminal 4, open daily from 6am to 10pm 

  • Abu Dhabi-inspired design and curated dining experience 

  • Family room, prayer facilities, and freshen-up areas 

  • Access to Plaza Premium Lounge during peak times  

  • Complimentary food anddrinks, showers, and runway views 

London Heathrow Airport

John F. Kennedy International Airport

  • Located in Terminal 4 at John F. Kennedy International Airport (JFK) 

  • Available to eligible Etihad guests up to 3.5 hours before departure 

  • Indulge in locally inspired food and premium beverages 

  • A stylish and comfortable space to relax before your flight  

John F. Kennedy International Airport

Dulles Lounge Highlights

  • Located in Concourse A, near Gate A14 

  • Comfortable and convenient space to relax before your flight  

  • Premium food and beverage selection 

  • Shower facilities available for freshening up  

  • Dedicated children’s play area 

Washington Dulles International Airport

Airport lounges around the world

Flying soon? Tell us where you’re travelling from for more information about airport lounges around the world.

Travel smarter with the Etihad app

Take control of your journey with the Etihad mobile app. Check in, manage your trips, and get access to exclusive features on the go.

Phuket

Conditions of paid lounge access

  1. Availability 
    • Lounge access is subject to availability at the time of request.  
    • Availability may be restricted due to operational and safety reasons.
    • Subject to the Etihad Airways General Conditions of Carriage for passengers and baggage. 
  2. Charges
    • Fees are subject to change and may vary across sales channels. 
    • Fees include any applicable taxes. 
    • Lounge access is non-refundable and non-transferable, excluding cases as outlined in section five: Refunds. 
    • Children under two years old can access the lounge for free. Children aged two to 12 years old will be charged at 50% of the adult rate. Children aged 12+ will be charged at the standard adult rate. 
  3. Conditions
    • Lounge access can only be purchased when travelling on a flight operated by Etihad Airways. 
    • You must have a confirmed Business ticket to purchase access to our First Lounge. 
    • Your purchase is valid for the lounge, flight(s), and date(s) shown on the purchase receipt. 
    • Lounge access in Abu Dhabi is valid from and for up to four hours prior to the scheduled departure time of your Etihad-operated flight. 
  4. Changes
    • Your purchase is also valid if you voluntarily change the date of your flight(s) or choose different flight(s) on the same sector. 
  5.  Refunds
    • Lounge access is non-refundable and non-transferable, excluding the limited cases below. 
    • You shall only be entitled to a refund of your purchase in the following limited cases: 
      • The original Etihad Airways flight was changed, cancelled, or rerouted by Etihad Airways and the product you originally purchased is not available or you refused the new flight proposed by Etihad Airways. 
      • In the event of death (must be proven by an acceptable certificate) as defined within Etihad Airways General Conditions of Carriage. 
      • If you have been denied access due to operational or safety reasons. 
    • You are not entitled to any refund of your purchase in any other event, including: 
      • You voluntarily decide not to use the product you have purchased; or have used the lounge for a duration less than four/eight hours. 
      • You voluntarily change your flight and the product you purchased is not available. 
      •  You have been upgraded by Etihad Airways to a higher cabin. 
      • You voluntarily cancel your flight. 
      • You voluntarily upgrade your flight to a higher cabin. 
      • You are denied carriage in accordance with the Etihad Airways’ General Conditions of Carriage for passengers and baggage. 
    • In the event that you are entitled to a refund, we will refund the full amount, including any refundable tax (unless otherwise stated). 
Frequently asked questions

  • Our flagship lounges at Zayed International Airport – Terminal A are open 24/7 for all eligible guests.

Other key locations:

  • London Heathrow: Daily, 06:00–22:00

  • JFK New York (Chase Sapphire Lounge): Daily, 05:30–23:00 (Access from 3.5 hours before departure)

To check opening hours at other airports, visit Our Worldwide Lounges and search by location.

All major credit cards (Visa, Mastercard, American Express, Diners) are accepted. You can also use your Etihad Guest Miles to access our Abu Dhabi or London lounge. All lounge access is subject to availability. 

Children under 2 years will be admitted free of charge. Children between 2 and 12 years will be charged at 50% of the adult rate. Children aged 12+ will be charged the adult rate.