How can we help?

Your travel knowledge base

From 19 June 2025, we’re updating our GuestSeat fares to give you more choice, more flexibility, and even better value.

Economy
Business
First

Applicable to tickets issued or reissued from 4 March 2025*

About your booking	Basic	Value	Comfort	Deluxe
Change booking	X	Fees apply	Fees apply	Free
Cancel booking	X	X	Fees apply	Free
Onboard food and drinks	Yes	Yes	Yes	Yes
Choose your seat	Fees apply	Fees apply	Free standard seat	Free Extra legroom seat**
Miles you’ll earn	15%	35%	75%	125%
Priority Access	X	X	X	Yes

Some benefits may also be available to you based on your Etihad Guest Tier Status. Find out more
*Excluding GuestSeats. Please refer to the GuestSeat section for details
**Extra legroom seats are subject to availability

Applicable to tickets issued before 4 March 2025*

About your booking	Basic	Value	Comfort	Deluxe
Change booking	No	Fees apply	Fees apply	Free
Cancel booking	No	Fees apply	Fees apply	Free
Onboard meal	Yes	Yes	Yes	Yes
Choose your seat	Fees apply	Fees apply	Free standard seat	Free Extra legroom seat*
Onboard drinks	Yes	Yes	Yes	Yes
Miles you’ll earn	15%	35%	75%	125%

Some benefits may also be available to you based on your Etihad Guest Tier Status. Find out more
*Excluding GuestSeats. Please refer to the GuestSeat section for details
**Extra legroom seats are subject to availability

Baggage information	Basic	Value	Comfort	Deluxe
Cabin bag	1 x 7kg	1 x 7kg	1 x 7kg	1 x 7kg
Checked baggage allowance to/from the rest of the world	Fees apply	25kg	30kg	40kg
Checked baggage allowance to/from the USA & Canada	Fees apply	2 X 23kg	2 X 23kg	2 X 23kg

Some benefits may also be available to you based on your Etihad Guest Tier Status. Find out more

Applicable to tickets issued or reissued from 4 March 2025*

At the airport	Basic	Value	Comfort	Deluxe
Priority Access	Fees apply	Fees apply	Fees apply	Free
Fast track	No	No	No	No
Lounge access	Fees apply	Fees apply	Fees apply	Fees apply
Wi-Fi	Fees apply	Fees apply	Fees apply	Fees apply
Upgrade with miles	Ineligible	Eligible	Eligible	Eligible
Upgrade with cash	Ineligible	Eligible	Eligible	Eligible
Etihad Chauffeur	Fees apply	Fees apply	Fees apply	Fees apply

Some benefits may also be available to you based on your Etihad Guest Tier Status. Find out more
*Excluding GuestSeats. Please refer to the GuestSeat section for details

Applicable to tickets issued before 4 March 2025

At the airport	Basic	Value	Comfort	Deluxe
Priority Access	Fees apply	Fees apply	Fees apply	Fees apply
Fast track	No	No	No	No
Lounge access	Fees apply	Fees apply	Fees apply	Fees apply
Wi-Fi	Fees apply	Fees apply	Fees apply	Fees apply
Upgrade with miles	Ineligible	Eligible	Eligible	Eligible
Upgrade with cash	Ineligible	Eligible	Eligible	Eligible
Etihad Chauffeur	Fees apply	Fees apply	Fees apply	Fees apply

Some benefits may also be available to you based on your Etihad Guest Tier Status. Find out more
Excluding GuestSeats. Please refer to the GuestSeat section for details

Your booking

	Ticket issued before 19 Jun 2025 as GuestSeat	Ticket issued/reissued from 19 Jun 2025
	-	Value	Comfort	Deluxe
Onboard food and drinks	Yes	Yes	Yes	Yes
Choose your seat	Fees apply	Fees apply	Standard seat*	Extra Legroom seat*
Tier Miles	X	X	X	25%

* Subject to availability

Changes

	Ticket issued before 19 Jun 2025 as GuestSeat	Ticket issued/reissued from 19 Jun 2025
Time to departure		Value	Comfort	Deluxe
Within 24 hours	X	X	X	X
1 to 7 days	X	X	X	AED 400
8 to 21 days	AED 100	AED 200	AED 200	AED 100
More than 21 days	AED 100	AED 100	AED 100	Free

Cancellations

	Ticket issued before 19 Jun 2025 as GuestSeat	Ticket issued/reissued from 19 Jun 2025
Time to departure		Value	Comfort	Deluxe
Within 24 hours	X	X	X	75%
1 to 7 days	75%	75%	75%	50%
8 to 21 days	50%	50%	50%	25%
More than 21 days	25%	25%	25%	Free

Indicates fee as a percentage of the fare

Baggage information

	Ticket issued before 19 Jun 2025 as GuestSeat	Ticket issued/reissued from 19 Jun 2025
	-	Value	Comfort	Deluxe
Cabin baggage allowance	1 x 7kg	1 x 7kg	1 x 7kg	1 x 7kg
Checked bag allowance (U.S. and Canada)	2 x 23kg	2 x 23kg	2 x 23kg	2 x 23kg
Checked bag allowance (all other destinations)	25kg	25kg	30kg	40kg

At the airport & onboard

	Ticket issued 19 Jun 2025 as GuestSeat	Ticket issued/reissued from 19 Jun 2025
	-	Value	Comfort	Deluxe
Wi-Fi	Fees apply	Fees apply	Fees apply	Fees apply
Priority Access	Fees apply	Fees apply	Fees apply	Free
Fast track	X	X	X	X
Lounge access	Fees apply	Fees apply	Fees apply	Fees apply
Upgrade eligibility	X	X	X	Eligible
Etihad Chauffeur	Fees apply	Fees apply	Fees apply	Fees apply

Applicable to tickets issued or reissued from 4 March 2025*

About your booking	Value	Comfort	Deluxe
Change booking	Fees apply	Fees apply	Free
Cancel booking	X	Fees apply	Free
Onboard food and drinks	Yes	Yes	Yes
Choose your seat	Fees apply	Free	Free
Miles you’ll earn	100%	200%	250%
Priority Access	Yes	Yes	Yes
Fast track	Yes	Yes	Yes
Lounge access	Fees apply	Yes	Yes
Wi-Fi	Fees apply	Fees apply	Fees apply
Eligible for upgrate	Yes	Yes	Yes
Etihad Chauffeur	X	Yes	Yes

Some benefits may also be available to you based on your Etihad Guest Tier Status. Find out more
*Excluding GuestSeats. Please refer to the GuestSeat section for details

Applicable to tickets issued before 4 March 2025*

About your booking	Value	Comfort	Deluxe
Change booking	Fees apply	Fees apply	Free
Cancel booking	Fees apply	Fees apply	Free
Onboard meal	Yes	Yes	Yes
Choose your seat	Free	Free	Free
Onboard drinks	Yes	Yes	Yes
Miles you’ll earn	100%	200%	250%

Some benefits may also be available to you based on your Etihad Guest Tier Status. Find out more
*Excluding GuestSeats. Please refer to the GuestSeat section for details

Applicable to tickets issued or reissued from 4 March 2025*

Baggage information	Value	Comfort	Deluxe
Cabin baggage allowance	12kg (max 2 pieces)	12kg (max 2 pieces)	12kg (max 2 pieces)
Checked baggage allowance to/from the rest of the world	35kg	40kg	50kg
Checked baggage allowance to/from the USA & Canada	2 x 32kg	2 x 32kg	2 x 32kg

Some benefits may also be available to you based on your Etihad Guest Tier Status. Find out more
*Excluding GuestSeats. Please refer to the GuestSeat section for details

Applicable to tickets issued before 4 March 2025*

Baggage information	Value	Comfort	Deluxe
Cabin baggage allowance	12kg (max 2 pieces)	12kg (max 2 pieces)	12kg (max 2 pieces)
Checked baggage allowance to/from the rest of the world	35kg	40kg	50kg
Checked baggage allowance to/from the USA & Canada	2 x 32kg	2 x 32kg	2 x 32kg

Some benefits may also be available to you based on your Etihad Guest Tier Status. Find out more
*Excluding GuestSeats. Please refer to the GuestSeat section for details

Applicable to tickets issued or reissued from 4 March 2025*

At the airport	Value	Comfort	Deluxe
Priority Access	Yes	Yes	Yes
Fast track	Yes	Yes	Yes
Lounge access	Fees apply	Yes	Yes
Wi-Fi	Fees apply	Fees apply	Fees apply
Upgrade with miles	Eligible	Eligible	Eligible
Upgrade with cash	Eligible	Eligible	Eligible
Etihad Chauffeur	Fees apply	Free	Free

Some benefits may also be available to you based on your Etihad Guest Tier Status. Find out more
*Excluding GuestSeats. Please refer to the GuestSeat section for details

Applicable to tickets issued before 4 March 2025*

At the airport	Value	Comfort	Deluxe
Priority Access	Yes	Yes	Yes
Fast track	Yes	Yes	Yes
Lounge access	Yes	Yes	Yes
Wi-Fi	Fees apply	Fees apply	Fees apply
Upgrade with miles	Eligible	Eligible	Eligible
Upgrade with cash	Eligible	Eligible	Eligible
Etihad Chauffeur	Fees apply	Free	Free

Some benefits may also be available to you based on your Etihad Guest Tier Status. Find out more
*Excluding GuestSeats. Please refer to the GuestSeat section for details

Your booking

	Ticket issued before 19 Jun 2025 as GuestSeat	Ticket issued/reissued from 19 Jun 2025
	-	Comfort	Deluxe
Onboard food and drinks	Yes	Yes	Yes
Choose your seat	Free	Free	Free
Tier Miles	X	X	25%

Changes

	Ticket issued before 19 Jun 2025 as GuestSeat	Ticket issued/reissued from 19 Jun 2025
Time to departure		Comfort	Deluxe
Within 24 hours	X	X	X
1 to 7 days	X	X	AED 400
8 to 21 days	AED 100	AED 200	AED 100
More than 21 days	AED 100	AED 100	Free

Cancellations

	Ticket issued before 19 Jun 2025 as GuestSeat	Ticket issued/reissued from 19 Jun 2025
Time to departure		Comfort	Deluxe
Within 24 hours	X	X	75%
1 to 7 days	75%	75%	50%
8 to 21 days	50%	50%	25%
More than 21 days	25%	25%	Free

Indicates fee as a percentage of the fare

Baggage information

	Ticket issued before 19 Jun 2025 as GuestSeat	Ticket issued/reissued from 19 Jun 2025
	-	Comfort	Deluxe
Cabin baggage allowance	2x 12kg	2x 12kg	2x 12kg
Checked bag allowance (U.S. and Canada)	2 x 32kg	2 x 32kg	2 x 32kg
Checked bag allowance (all other destinations)	35kg	40kg	50kg

At the airport & onboard

	Ticket issued before 19 Jun 2025 as GuestSeat	Ticket issued/reissued from 19 Jun 2025
	-	Comfort	Deluxe
Wi-Fi	Fees apply	Fees apply	Fees apply
Priority Access	Free	Free	Free
Fast track	Free	Free	Free
Lounge access	Free	Free	Free
Upgrade eligibility	X	X	Eligible
Etihad Chauffeur	Fees apply	Fees apply	Free

Applicable to tickets issued or reissued from 29 May 2025*

About your booking	Comfort	Deluxe
Change booking	Fees apply	Free
Cancel booking	Fees apply	Free
Onboard food and drinks	Yes	Yes
Choose your seat	Free	Free
Miles you’ll earn	300%	300%
Priority Access	Yes	Yes
Fast track	Yes	Yes
Lounge access	Yes	Yes
Wi-Fi	Yes	Yes
Etihad Chauffeur	Yes	Yes

Some benefits may also be available to you based on your Etihad Guest Tier Status. Find out more
*Excluding GuestSeats. Please refer to the GuestSeat section for details

Applicable to tickets issued or reissued between 4 March 2025 to 28 May 2025*

About your booking	First
Change booking	Free
Cancel booking	Free
Onboard food and drinks	Yes
Choose your seat	Free
Miles you’ll earn	300%
Priority Access	Yes
Fast track	Yes
Lounge access	Yes
Wi-Fi	Yes
Etihad Chauffeur	Yes

Some benefits may also be available to you based on your Etihad Guest Tier Status. Find out more
*Excluding GuestSeats. Please refer to the GuestSeat section for details

Applicable to tickets issued before 4 March 2025*

About your booking	First
Change booking	Free
Cancel booking	Free
Onboard meal	Yes
Choose your seat	Free
Onboard drinks	Yes
Miles you’ll earn	300%

Some benefits may also be available to you based on your Etihad Guest Tier Status. Find out more
*Excluding GuestSeats. Please refer to the GuestSeat section for details

Applicable to tickets issued or reissued from 29 May 2025*

Baggage information	Comfort	Deluxe
Cabin baggage allowance	12kg (max 2 pieces)	12kg (max 2 pieces)
Checked baggage allowance to/from the rest of the world	60kg	60kg
Checked baggage allowance to/from the USA & Canada	2 x 32kg	2 x 32kg

Some benefits may also be available to you based on your Etihad Guest Tier Status. Find out more
*Excluding GuestSeats. Please refer to the GuestSeat section for details

Applicable to tickets issued or reissued between 4 March 2025 to 28 May 2025*

Baggage information	First
Cabin baggage allowance	12kg (max 2 pieces)
Checked baggage allowance to/from the rest of the world	60kg
Checked baggage allowance to/from the USA & Canada	2 x 32kg

Some benefits may also be available to you based on your Etihad Guest Tier Status. Find out more
*Excluding GuestSeats. Please refer to the GuestSeat section for details

Applicable to tickets issued before 4 March 2025*

Baggage information	First
Cabin baggage allowance	12kg (max 2 pieces)
Checked baggage allowance to/from the rest of the world	60kg
Checked baggage allowance to/from the USA & Canada	2 x 32kg

Some benefits may also be available to you based on your Etihad Guest Tier Status. Find out more
*Excluding GuestSeats. Please refer to the GuestSeat section for details

Applicable to tickets issued or reissued from 29 May 2025*

At the airport	Comfort	Deluxe
Priority Access	Yes	Yes
Fast track	Yes	Yes
Lounge access	Yes	Yes
Wi-Fi	Free	Free
Etihad Chauffeur	Free	Free

Some benefits may also be available to you based on your Etihad Guest Tier Status. Find out more
*Excluding GuestSeats. Please refer to the GuestSeat section for details

Applicable to tickets issued before 29 May 2025*

At the airport	First
Priority Access	Yes
Fast track	Yes
Lounge access	Yes
Wi-Fi	Free
Etihad Chauffeur	Free

Some benefits may also be available to you based on your Etihad Guest Tier Status. Find out more
*Excluding GuestSeats. Please refer to the GuestSeat section for details

Your booking

	Ticket issued before 19 Jun 2025 as GuestSeat	Ticket issued/reissued from 19 Jun 2025
	-	Comfort	Deluxe
Onboard food and drinks	Yes	Yes	Yes
Choose your seat	Free	Free	Free
Tier Miles	X	X	25%

Changes

	Ticket issued before 19 Jun 2025 as GuestSeat	Ticket issued/reissued from 19 Jun 2025
Time to departure		Comfort	Deluxe
Within 24 hours	X	X	X
1 to 7 days	X	X	AED 400
8 to 21 days	AED 100	AED 200	AED 100
More than 21 days	AED 100	AED 100	Free

Cancellations

	Ticket issued before 19 Jun 2025 as GuestSeat	Ticket issued/reissued from 19 Jun 2025
Time to departure		Comfort	Deluxe
Within 24 hours	X	X	75%
1 to 7 days	75%	75%	50%
8 to 21 days	50%	50%	25%
More than 21 days	25%	25%	Free

Indicates fee as a percentage of the fare

Baggage information

	Ticket issued before 19 Jun 2025 as GuestSeat	Ticket issued/reissued from 19 Jun 2025
	-	Comfort	Deluxe
Cabin baggage allowance	2 x 12kg	2 x 12kg	2 x 12kg
Checked baggage allowance (U.S.)	2 x 32kg	2 x 32kg	2 x 32kg
Checked baggage allowance (all other destinations)	60kg	60kg	60kg

At the airport & onboard

	Ticket issued before 19 Jun 2025 as GuestSeat	Ticket issued/reissued from 19 Jun 2025
	-	Comfort	Deluxe
Wi-Fi	Free	Free	Free
Priority Access	Free	Free	Free
Fast track	Free	Free	Free
Lounge access	Free	Free	Free
Etihad Chauffeur	Free	Free	Free

Still have questions?

Do you need support with our Loyalty program? We are here to help.

Direct message

Send us a direct message on our social channels and we will get back to you soon

Online chat

Use our chat bot or let us connect you to an agent for specific queries.

Chat now

Direct message

Send us a direct message on our social channels and we’ll get back to you soon.

Check other topics

Answers to our most frequently asked questions just one click away.

Manage your booking

Everything you need to know about change your booking, choose seats and add requests.

Baggage

Make your journey as comfortable as possible, understanding everything about your baggage allowances.

Flying with Companions

All the information and advice about flying with your family, pets, or group.

Special assistance

Everything you need to know about the support we offer at every stage of your journey with us.

Flight delayed or cancelled

Get answers to all your queries about cancellations and delays to keep your travel plans on track.

Loyalty programme

Everything you need to know as an Etihad Guest Member and how you’ll be rewarded for doing whatever you love.