Premium Stopovers

Terms and conditions

• The Stopover programs are available to guests from all origins on the Etihad global network when transiting via Abu Dhabi to any destination on the Etihad global network. The offers are only available for transiting guests.
• The offers are valid on Etihad operated / codeshare / interline flights provided that at least one of the two flights linking with Abu Dhabi (inbound or outbound) is an Etihad operated flight.
• On some tickets, a charge is applicable if you choose to stopover in Abu Dhabi or Dubai. The stopover conditions of the applicable fares paid must be adhered to. Please read the terms and conditions on your ticket carefully. In addition, you may be liable for an extra departure tax owed for your stop in the UAE.
• To be eligible, your hotel reservation must be made by completing the online form at www.etihad.com or by sending an email to the Stopover teams, Essential & Transit Stopover HalaAbuDhabi@etihad.ae, Premium Stopover compnights@etihad.ae. For the Complimentary Visa Stopover the booking form www.etihad.com/freeuaevisa needs to be completed first before sending the form to compvisas@etihad.ae.
• A minimum of 2 nights stay is required. Additional nights must be purchased consecutively in combination with the promotion, and must be fully completed within the same offer period. It is not permitted to split the room nights or use the accommodation at a later date for any reason.
• All Stopover programs are subject to daily hotel allocation and as a result, all accommodation is subject to availability.
• Rates offered are starting prices, and are per person per night based on twin share. The final pricing is subject to availability and seasonality. We reserve the right to change the rates of any of the hotels, excursions and other services.
• The offer is valid for travel & hotel accommodation all year-round, excluding Black out dates during major events (e.g. Formula 1) and conferences. Please check at the time of booking.
• The offers are only valid for adults traveling on return tickets.
• All Stopover programs are a voluntary promotion run by Etihad Airways and can be withdrawn at any time at the discretion of the airline.
• The lead person on the booking must be at least 21 years old.
• The offer is only valid for traveling on return tickets.
• Participating hotel in Abu Dhabi and Dubai are shown on eithad.com/stopovers.
• All accommodation must be pre-booked prior to the arrival date at the hotel. Hotel reservations must be made a minimum of 72 hours (3 days) for Essential, Premium and Transit Stopover and 7 days for Complimentary Visa Stopover prior to arrival for the request to be processed. This is not a guarantee of confirmation. Any reservations made directly with a hotel does not qualify for the offer and cannot be amended by Etihad/ Hala Abu Dhabi without exception.
• Additional nights are available on request and can be booked only through Hala Abu Dhabi and should be specified in the application form.
• This offer cannot be used in conjunction with any other promotion run by Etihad on the participating hotels. Hotel accommodation is subject to availability and Etihad reserves the right to offer an alternative hotel of a similar standard. No liability will be accepted where flight bookings have been made and/or tickets issued if no hotel availability exists.
• A maximum occupancy of two adults and one child below 12 years on existing bedding is applicable. If an extra bed is needed it will be bookable and payable directly with the hotel. It will not be possible to upgrade to a higher class of room/suite.
• For any nights that do not fall within the specified periods, the best rate available will be offered.
• All extra charges incurred to be paid directly (meals, laundry, room service, telephone etc.) to the hotel upon check-out, a credit card will be requested upon check-in as security against other services which are offered at an additional charge.
• In the event of cancellation, please contact the Stopovers team on halaabudhabi@etihad.ae within a minimum of 3 working days and 5 working days for the Complimentary Visa Stopover to avoid cancellation charges. Cancellation charges apply where a full 3 days / 5days notice has not been received prior to arrival at the hotel. The cancellation charges for the respective hotel will be informed at the time of booking.
• Tours and Attractions are subject to availability at the time of booking. The 2 for the price of 1 tours and attractions offer must be booked in conjunction with the hotel offer and cannot be booked independently from the hotel booking.

• The offer is valid for bookings made in any booking subclass within First or Business Class.
• The offer is valid for travel & hotel accommodation all year - round, excluding Blackout dates during major events (e.g. Formula 1) and conferences. Please check at the time of booking.
• The offer is only valid for adults traveling on return tickets.
• Occupancy up to a maximum two adults only will be offered on bed and breakfast basis for the qualifying number of nights. Free accommodation will be available on a bed and breakfast basis (single or double occupancy) and will include all municipality fees and service charges. It will not be possible to upgrade to a higher class of room/suite.
• Travel companions must travel on the same dates and flights with the guests eligible for the offer to be eligible to share accommodation. If the above criteria are met, the companion may travel in Economy Class. The offer per eligible guest is restricted to one (1) triple room with 2 adults and 1 child under 12 years.
• The offer consists of up to two (2) consecutive nights free accommodation at a single property for First Class guests and one (1) night free accommodation at a single property for Business Class guests. Additional nights may be purchased consecutively to the free nights offer and must be taken and the stay fully completed within the same offer period. For any flights that do not fall within the specified periods, any other available rate at the time of booking will be offered.
• If a booking includes multiple booking classes (e.g. partly in First Class and partly in Business Class), the offer will be based on the booking class on the longer flight sector.
• Partially completed travel will result in the commercial value of the complimentary night’s offer being deducted from any refund claimed on the remaining unused airfare.
• This offer is not valid for infants or children. If infants or children accompany adults who are eligible for the offer, they will be accommodated alongside the adult in a triple room (limited to 2 adults and 1 child aged below 12 years per room). No additional room will be provided for infants or children.

• The offer is not valid for guests originating their journey from the United Arab Emirates.
• The offers are not available for guests whose final destination is Abu Dhabi or Dubai.
• The offers are not valid for unaccompanied minors or children travelling without an adult over 21 years of age.
• The offers are not valid on staff tickets, travel industry - discounted tickets or group bookings.
• Offers are not valid for seats purchased either partially or fully using Etihad Guest Miles or any other frequent flyer currency for flight rewards tickets, award upgrades, or a fare excluding taxes as part of a cash plus miles promotion.
• Visas are not provided for Essential, Premium and Transit Stopover within this promotion. Obtaining relevant UAE visas are the responsibility of the Guest.
• No liability will be accepted where flight bookings have been made and/or tickets issued if no hotel availability exists.
• The offers are not valid in conjunction with any other promotional offer.
• The offers as well as the 2 for 1 tours and attractions offers are not eligible for group bookings.