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Global Contact Centres - 24 hours and 7 days a week

We support the following languages:

  • English and Arabic - 24 hours and 7 days a week
  • Other languages - during local office hours only
Global Contact Centre
Country Number Operating hours
UAE +971 2 5990000 24/7
Argentina (English & Arabic only) +54-1153542002 24/7
Australia +61 1300 532 215 24/7
Austria 0820 309955 0700 - 1800 GMT (Mon - Sat)
Bahrain +973 16500444 24/7
Belarus 8820 0073 0018 0600 - 1500 GMT (Mon - Sat)
Belgium +32 (0) 22 008880 0700 - 1800 GMT (Mon - Sat)
Brazil +55 11 47002000 1100 - 1900 GMT (Mon - Fri)
Bulgaria (English & Arabic only) 8001103277 24/7
Canada +1 8669481081 24/7
Chile (English & Arabic only) +56-223937029 24/7
China +86 400882 2050 0100 - 0900 GMT (Mon - Fri)
Cyprus 800 92526 24/7
Czech Republic (English & Arabic only) +420 239018299 24/7
Egypt 8000000147 (Landline) 24/7
France +33 (0) 157324343 0700 - 1800 GMT (Mon - Sat)
Germany +49 (0) 3095999805  0700 - 1800 GMT (Mon - Sat)
Hong Kong +852 30713221 0100 - 0900 GMT (Mon - Fri)
Hungary (English & Arabic only) +36 17789796 24/7
India 1800223901 & 18002090808 24/7
Ireland +353 (0) 16569900 24/7
Italy +39 02 23331300 0800 - 1600 GMT (Mon - Fri)
Japan +81 (0) 332984719 0000 - 0800 GMT (Mon - Fri)
Jordan 80022803 24/7
Kazakhstan 8800 555 6248 0400 - 1500 GMT (Mon - Sat) and 0700 - 1500 GMT (Sat)
Kenya +254 (0) 207602515  24/7
Korea +82 (0) 2 3483 4888 0000 - 0900 GMT (Mon - Fri)
Kuwait +965 22280566 24/7
Lebanon +961 1989393   24/7
Netherlands +31 (0) 20 20 35444 0800 - 1600 GMT (Mon - Fri)
Nigeria +234 14609940  24/7
Oman 800 76423 24/7
Pakistan 80090044017 0430 - 1300 GMT (Mon - Sat)
Philippines +63 (0) 27926044 0000 - 0830 GMT (Mon - Fri)
Poland (English & Arabic only) +48 223060964 24/7
Qatar 8005501 24/7
Romania (English & Arabic only) 800400105 24/7
Russia +7 499 272 3786 0600 - 1500 GMT (Mon - Sat)
Saudi Arabia 8008447893 (STC) 8008500026 (Non STC) 24/7
Serbia 0800 190 561  0700 - 1800 GMT (Mon - Sat)
Singapore +65 68185555 24/7
Slovak Republic (English & Arabic only) +421 268622499 24/7
Slovenia (English & Arabic only) +386 18888617 24/7
South Africa 0860 123150 24/7
Spain +34 910507223 0800 - 1600 GMT (Mon - Fri)
Switzerland +41 (0)844 002211 0700 - 1800 GMT (Mon - Sat)
Thailand (English & Arabic only) +66 (0) 27873377 24/7
Turkey +90 8502825001 24/7
UK +44 (0)345 6081225 24/7 
US 1 888 8 ETIHAD and +1 (0)877 690 0767 24/7 
Vietnam (English & Arabic only) 12280399 (Viettel)
12032429 (Mobifone,Vinaphone and VNPT) 
24/7

For guests with disabilities and special needs

Our website will soon be fully compliant with US DOT accessibility rules. In the meantime, if you are a disabled individual who needs assistance using our website, please email us or call us at +1-855-300-1336 (toll free in the United States) and we will be happy to help at no extra cost. This line is only available for individuals who meet the US DOT disability definition.

Office contacts

Select city / country / region

Etihad Airways, Head Office, Abu Dhabi, UAE

  • Office address

    Etihad Airways - Head office, New Airport Road, Khalifa City A, PO Box 35566, Abu Dhabi, UAE
  • General contact

    +97125110000 or Fax: +97125058111
  • Flight reservations

    +971(0)25990000 24/7 Hrs Call Centre