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Global Contact Centres - 24 hours and 7 days a week

We support the following languages:

  • English and Arabic - 24 hours and 7 days a week
  • Other languages - during local office hours only
Global Contact Centre

Country 

Number

Operating hours

UAE

+971 2 5990000

24/7

Australia

+61 1300 532 215

24/7

Austria

0820 309955

0700 - 1800 GMT (Mon - Sat)

Bahrain

+973 16500444

24/7

Belarus

8820 0073 0018

0600 - 1500 GMT (Mon - Sat)

Belgium

+32 (0) 22 008880

0700 - 1800 GMT (Mon - Sat)

Brazil

+55 11 47002000

1100 - 1900 GMT (Mon - Fri)

Bulgaria (English & Arabic only)

8001103277

24/7

Canada

1 8669 ETIHAD (1 8669 384423) and 1 866 948 1081

24/7

China

+86 400882 2050

0100 - 0900 GMT (Mon - Fri)

Cyprus

800 92526

24/7

Czech Republic (English & Arabic only)

+420 239018299

24/7

Egypt

8000000147

24/7

France

+33 (0) 157324900

24/7

Germany

+49 (0) 3095999805 

0700 - 1800 GMT (Mon - Sat)

Hong Kong

+852 30713221

0100 - 0900 GMT (Mon - Fri)

Hungary (English & Arabic only)

+36 17789796

24/7

India

1800223901 & 18002090808 

24/7

Ireland

+353 (0) 16569900

24/7

Italy

+39 02 23331300

0800 - 1600 GMT (Mon - Fri)

Japan

+81 (0) 332984719

0000 - 0800 GMT (Mon - Fri)

Jordan

80022803

24/7

Kazakhstan

8800 555 6248

0400 - 1500 GMT (Mon - Sat) and 0700 - 1500 GMT (Sat)

Kenya

+254 (0) 207602515 

24/7

Korea

+82 (0) 2 3483 4888

0000 - 0900 GMT (Mon - Fri)

Kuwait

+965 22280566

24/7

Lebanon

+961 1989393  

24/7

Netherlands

+31 (0) 20 20 35444

0800 - 1600 GMT (Mon - Fri)

Nigeria

+234 14609940 

24/7

Oman

800 76423

24/7

Pakistan

80090044017

0430 - 1300 GMT (Mon - Sat)

Philippines

+63 (0) 27926044

0000 - 0830 GMT (Mon - Fri)

Poland (English & Arabic only)

+48 223060964

24/7

Qatar

8005501

24/7

Romania (English & Arabic only)

800400105

24/7

Russia

+7 499 272 3786

0600 - 1500 GMT (Mon - Sat)

Saudi Arabia

8008447893 (STC) 8008500026 (Non STC)

24/7

Serbia

0800 190 561 

0700 - 1800 GMT (Mon - Sat)

Singapore

+65 68185555

24/7

Slovak Republic (English & Arabic only)

+421 268622499

24/7

Slovenia (English & Arabic only)

+386 18888617

24/7

South Africa

0860 123150 

24/7

Spain

+34 910507223

0800 - 1600 GMT (Mon - Fri)

Switzerland

+41 (0)844 002211

0700 - 1800 GMT (Mon - Sat)

Thailand (English & Arabic only)

+66 (0) 27873377 

24/7

UK

+44 (0)345 6081225

24/7

US

1 888 8 ETIHAD and +1 (0)877 690 0767

24/7 

For guests with disabilities and special needs

Our website will soon be fully compliant with US DOT accessibility rules. In the meantime, if you are a disabled individual who needs assistance using our website, please email us or call us at +1-855-300-1336 (toll free in the United States) and we will be happy to help at no extra cost. This line is only available for individuals who meet the US DOT disability definition.

Office contacts

Select city / country / region

Etihad Airways, Head Office, Abu Dhabi, UAE

  • Office address

    Etihad Airways - Head office, New Airport Road, Khalifa City A, PO Box 35566, Abu Dhabi, UAE
  • General contact

    +97125110000 or Fax: +97125058111
  • Flight reservations

    +971(0)25990000 24/7 Hrs Call Centre