Manage
my booking
View or make changes to your flight, pick your seat or book extra baggage. You may incur a fee to cancel or change your flight, subject to the conditions of your ticket. Read our Modification guide to understand more.
Our flexible fares give you the option to change your flight for free if you need to. Or you can opt for Etihad Credit if you’d prefer to save your trip for later.
If you booked with a travel agent, please get in touch with them to change your flight.
Cancel your flight and use the value towards your next break. We’ll add your credit to a Travel Bank account to pay for flights or extras at any time within two years.
Get Etihad Credit
Rebook your trip and travel to any destination on our network. There’s no change fee to rebook your flight, and you’ll only have to pay the difference if there’s a change to the original fare you booked. You must book before 31 May 2022.
Contact us
If your flight has been cancelled, you can simply keep your ticket open until you’re ready to travel again. You don’t need to call us or do anything until you’re ready to rebook. We’ll keep your ticket open until 31 May 2022, and if you haven’t used your open ticket within 12 months of your first cancelled flight, you will be entitled to a refund. To request a refund, please call us.
You are entitled to a refund if:
Travel Bank
If you’ve opted for Etihad Credit, we’ll add the value of your credit to a Travel Bank account, which you can use to pay for flights, upgrades and extras. When you’re ready to book, select Travel Bank as your form of payment when you check out. Simple.
Book with Travel Bank
Our partnership with PressReader gives you thousands of complimentary publications in over 60 languages.
Arrive at the airport with confidence knowing that you’ve met all essential COVID-19 requirements before your flight.
Get Verified to Fly
Check in for your flight from the comfort of your own home; check in your bags, pick your seat and collect your boarding pass and bag tags. Then when it’s time to fly, you can skip the queues and make your way to the airport baggage-free.
From AED 220 for up to four bags.
Read more
Skip the queues with Priority Access
Fast track through the airport with Priority Access. Skip the queues with dedicated check-in counters and priority boarding, and save time when you land too – your bags will be first on the baggage belt so you can simply grab and go.
Priority Access costs US $40 worldwide.
Online check-in opens 30 hours before your flight.
Check in now
Stretch out with extra legroom in Economy Space.
Book now
Pick your Economy Standard seat for free when you check in.
Choose your seat
Save 30% when you book excess baggage online.
Book excess baggage
If your trip has been impacted by COVID-19, we've made it quick and simple to change your travel plans.
There’s no change fee to rebook your flight, and you’ll only have to pay the difference if there’s a change to the original fare you booked. You must book before 31 May 2022.
You don’t need to call us straight away, we’ll simply keep your ticket open until you’re ready.
Change my flight
Please get in touch in with the travel agent or third party who booked your trip. They should be able to change or cancel your booking straight away.
Yes. Etihad Credit gives you total flexibility to rebook your trip when and where you’d like. You can choose any destination within the Etihad network or even our extensive Etihad codeshare network.
Yes, you can still cancel the remainder of your journey, then make a new booking when you are ready.
Etihad Credit vouchers are non-transferrable and non-refundable, though you can use your credit to book a trip for someone else.
You can pay to print personal documents, like your PCR test result, at selected airports. Please note that printing facilities are not available at every airport.
