Travel
insurance
Travel Guard for Etihad Airways provides full protection and peace of mind when you’re travelling, with 24-hour claim support.
Whether you’re travelling for business or leisure, Travel Guard is available for residents of Australia, Bahrain, France, Germany, Greece, Ireland, Italy, Kuwait, Switzerland, Thailand, the UAE and the UK.
Travel with peace of mind
Travel Guard insurance is available if you are a resident of any of the countries below.
Please download the policy based on your country of residence. We recommend that you download and print the policy wording for your reference and record.
Your policy
Claims and assistance
Need to make a claim or have questions about your policy? Speak to an agent now.
To submit claim, get in touch with an agent in the country where you purchased your travel insurance.
Country |
Address |
Contacts |
Operating Hours |
Australia
|
AIG Australia
|
Online claims lodgement: www.aig.com.au/lodgeaclaim Claims email address: auclaims@aig.com |
|
Bahrain |
P.O. Box: 3230, Manama - Bahrain |
Phone: +971 4 509 6111 Email: servicecenter-me@aig.com |
|
Cyprus AIG Europe S.A |
26, Esperidon Str. 2001 Strovolos, Cyprus |
Phone: +357 22 699999 |
|
France |
Tour CB21, 16 place de l’Iris 92040, Paris |
Phone: +33 149 02 42 22 |
9 AM – 5 PM |
Germany |
Direktion für Deutschland |
Phone: +49(0) 7131-186 263 Email: AIGschadenservice.de@aig.com |
9 AM – 5 PM |
Greece
|
119 Kifissias Av., 151 24 Maroussi, Athens, Greece |
Phone: +30 210 81 27 600 Email: customerservice-GR@aig.com |
|
Italy |
Rappresentanza Generale per l’Italia |
Phone: +39 02 91 483 100 |
9 AM – 5 PM |
Kuwait |
5th floor, Al-Kharafi Tower, Osama Bin Monkiz Street |
Phone: +961 1 990127 Email:servicecenter-me@aig.com |
8 AM – 5PM |
Switzerland
|
Opfikon Branch |
Phone: +41 43 333 37 66 Email: claimsCH@aig.com |
9 AM – 5 PM |
Thailand
|
12thA and 21st – 23rd Floor, Siam Tower, 989 Rama I Road, Patumwan, Bangkok Thailand 10330 |
Phone: +66 2 649 1999 Email: callcenter.th@aig.com |
8.30AM – 5PM Monday to Friday |
United Arab Emirates |
The H Hotel - Complex, Trade Center First, 27th Floor, PO Box: 40569, Dubai, UAE |
Telephone number: +971 4 5096111 Email: servicecenter-me@aig.com |
8 AM – 5PM |
Ireland AIG Europe S.A. (Ireland Branch) |
30 North Wall Quay, International Financial Services Centre, Dublin 1, Ireland | Phone: +353 1 208 1400 Email: travel.ie@aig.com |
|
United Kingdom |
Unit 21, Cecil Pashley Way, Shoreham Airport, Shoreham by Sea, West Sussex BN43 5FF |
Phone: 0330 123 3126 Email: uk.claims@aig.com
|
For 24-hour emergency medical assistance, refer to your country of residence.
Country |
Telephone |
|
Cyprus |
+44 (0) 1273 207 618 |
|
France |
+33 149 02 46 70 |
|
Germany |
+44(0)1273-400 872 |
|
Greece |
+30 2 1034 97075 |
|
Italy |
+39 039 6554 6635 |
|
Switzerland |
+41 43 333 37 74 |
|
United Arab Emirates |
+44 1273 400 610 |
|
Arabic speaking passengers |
+971 4 5096111 |
|
Australia |
+60 3 2772 5594 |
|
Thailand |
+66 2 649 1346 |
|
Ireland |
+44 (0) 1273 723 146 |
|
United Kingdom |
+44 (0) 1273 747 602 |
Terms and conditions
Data disclosure
By entering into this contract of Insurance, the Named Insured consents to the Company processing data relating to the Named Insured for providing insurance products and services, legal, administrative and management purposes and in particular to the processing of any sensitive personal data relating to the Named Insured.
The Named Insured consents to the Company making such information available to third parties including but not limited to any Group Company, those who provide products or services to the Insurer or any Group Company, and regulatory authorities, within and outside the Named Insured's country of domicile.