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Etihad help centre
For help with an upcoming trip, we recommend that you visit the Etihad help centre. Check our common questions and find out how to get in touch with us if you still need assistance.
To manage your booking or for information about your flight, visit etihad.com/manage.
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Follow the link below to tell us more about your recent experience.
We answer all enquiries in the order they are received. If you’ve already reached out to us, please do not re-submit another form as it will delay our response.
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Third-party claims
If you're a law firm or claiming company, the quickest way to raise a claim on behalf of a client is by using the portal below. Please make sure you include all the required information and attach all relevant documents. Our team will review the claim and reply to you as soon as possible.
Not a lawyer or claiming company? If you submit a claim here, the case will be cancelled with no further action.